Our Privacy Commitment
This Privacy Policy explains how MITAN Engitech Services (“MITAN”, “we”, “us” or “our”) handles information provided through mesjsr.com. It applies to information submitted through website enquiry forms, brochure requests, contact interactions and related website communication.
1. Information We Collect
Depending on how you use the website, we may receive information that you voluntarily provide, including:
- Contact details: name, phone number and email address.
- Requirement details: selected service, project information, quantity, location and other details you choose to include in an enquiry.
- Communication details: information contained in messages you send to us through WhatsApp, email or other direct communication channels.
- Website and technical information: browser/device information, approximate usage information, pages visited and similar technical data that may be made available through hosting, security or analytics services.
2. How We Use Information
We may use the information you provide to:
- Respond to enquiries, quotation requests and service-related questions.
- Understand your project or service requirements and prepare an appropriate response.
- Coordinate calls, WhatsApp conversations, site discussions or other requested communication.
- Process and respond to company profile or brochure requests.
- Provide, maintain, secure and improve the website and our customer communication process.
- Meet applicable legal, regulatory, accounting or record-keeping requirements where necessary.
We do not intend to use enquiry information for unrelated purposes without an appropriate basis or your permission where required.
3. WhatsApp & Third-Party Services
Some website actions, including enquiry and brochure-request forms, can prepare a message for you to send to MITAN through WhatsApp. When you choose to use WhatsApp, the communication is handled through WhatsApp and is subject to its own terms and privacy practices.
The website may also rely on third-party services such as web hosting, Google Fonts, Font Awesome, Google Tag Manager/analytics or other technical providers. These services may process limited technical information as required to deliver their respective functionality. Their own policies may apply.
5. Data Security
We take reasonable measures intended to protect information against unauthorized access, misuse, alteration or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure. You should avoid sending sensitive information through ordinary website forms or WhatsApp unless it is necessary for your enquiry.
6. Data Retention
We retain enquiry and communication information only for as long as reasonably necessary for the purpose for which it was collected, ongoing business communication, service support, record keeping, dispute resolution or compliance with applicable legal obligations.
7. Your Choices & Rights
Depending on applicable law, you may have rights relating to the personal information we hold about you, including requesting access, correction or deletion, or asking about how your information is being used. You may also ask us to stop a particular communication where appropriate.
To make a privacy-related request, contact us using the details below. We may need to verify the request before acting on it.
8. Children's Privacy
Our website and services are intended for business, professional and general service enquiries. We do not knowingly seek personal information from children for purposes unrelated to the services offered by MITAN.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology or applicable legal requirements. The updated version will be published on this page with a revised effective or update date.
Need clarification about your data?
Contact MITAN Engitech Services and we will review your privacy-related request.